Impact of total quality management practices on innovation in service organizations

During the last two decades, service industries have contributed significantly to the increase of Gross Domestic Products nationally and globally in developed and developing economies. Innovation has significant role in adding the competitive advantage in the scenario. Innovation in service organiza...

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Bibliographic Details
Main Author:	Ahmed Mustafa, Esam Mohamed
Format:	Thesis
Language:	English English English
Published:	2015
Subjects:	HD62 Standardization. Simplification. Waste
Online Access:	http://eprints.uthm.edu.my/1569/
Abstract	Abstract here

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