Improving the process of capturing clients' needs

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Understanding of customer’s need is very crucial for any organisation to ensure that their need can be fully realised. Therefore, it is important for organisation to have a systematic approach to capture their client requirements. For Jabatan Kerja Raya (JKR) this system has been developed and imple...

書誌詳細
第一著者:	Ibrahim, Faizah
フォーマット:	学位論文
言語:	英語
出版事項:	2010
主題:	HD Industries. Land use. Labor
オンライン･アクセス:	http://eprints.utm.my/16469/1/FaizahIbrahimMFKA2010.pdf

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