Improving the process of capturing clients' needs

Understanding of customer’s need is very crucial for any organisation to ensure that their need can be fully realised. Therefore, it is important for organisation to have a systematic approach to capture their client requirements. For Jabatan Kerja Raya (JKR) this system has been developed and imple...

وصف كامل

التفاصيل البيبلوغرافية
المؤلف الرئيسي: Ibrahim, Faizah
التنسيق: أطروحة
اللغة:الإنجليزية
منشور في: 2010
الموضوعات:
الوصول للمادة أونلاين:http://eprints.utm.my/16469/1/FaizahIbrahimMFKA2010.pdf
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