Customer relationship management implementation in Iran automobile industry

Customer relationship management (CRM) has become popular among organizations and firms, hence many have implemented it in order to compete with others and promote their businesses. In CRM implementation, there are barriers, critical success factors and the strategic components that should be determ...

书目详细资料
主要作者:	Kavosh, Kamyar
格式:	Thesis
语言:	英语
出版:	2011
主题:	HF5549.5.M63 Employee motivation
在线阅读:	http://eprints.utm.my/36650/5/KamyarKavoshPFPPSM2011.pdf

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