The expectation and perception of international student for delivery service quality in International Student Centre (ISC) in public universities

Service quality has become an important part in all advanced organization’s strategic plan. Higher attention on service quality has resulted in increased profit. In the case of higher learning institution has possesses all the characteristics of service industry such as reliability, responsiveness,...

وصف كامل

التفاصيل البيبلوغرافية
المؤلف الرئيسي:	Malano, Elfianingsih
التنسيق:	أطروحة
اللغة:	الإنجليزية
منشور في:	2015
الموضوعات:	HD28 Management. Industrial Management
الوصول للمادة أونلاين:	http://eprints.utm.my/53690/1/ElfianingsihMalanoMFGHT2015.pdf

مواد مشابهة

Expectation and perception of postgraduate students for service quality in UTM
حسب: Mohamad Tahar, Effaziela
منشور في: (2008)

Expectations and perceptions of students for service quality in UTM sports complex
حسب: Ooi, Sher Yeen
منشور في: (2010)

Internal service quality in the Malaysian telecommunication industries
حسب: Mohd. Yusoff, Ainan
منشور في: (2008)

The Influence Of Internal Customer Service Experience In Public Universities In Malaysia
حسب: Mamat, Mazlina
منشور في: (2015)

Understanding Nonverbal Communication Across Cultures Perception of International Students in University Utara Malaysia
حسب: Attoumi, Mohamed Aabeid Khalfalla
منشور في: (2010)

Relationship Between International Students’ Experience, Adjustment And Academic Performance In Malaysian Public Universities
حسب: Othman, Nur Zahiyah
منشور في: (2015)

Educational service quality and student satisfaction at public higher educational institutions in Malaysia : an expectation-perception importance analysis / Abdul Raheem Mohamad Yusof
حسب: Mohamad Yusof, Abdul Raheem
منشور في: (2008)

Perception of international student towards the Quality of services and their satisfaction with Pusat Kesihatan Universiti, UUM
حسب: Joy, Ugboaja Chioma
منشور في: (2020)

Internal Marketing, Internal Service Quality, Empowerment, And Business Performance: An Empirical Study Of Private Higher Education Institutions In Malaysia
حسب: Ng , Peng Long
منشور في: (2010)

Service Quality in the School of Management, USM: Perceptions of Students in Pursuit of MBA
حسب: Isahak Merican, Farah Merican
منشور في: (2007)

Factors that influence mental health among International students at Universiti Utara Malaysia
حسب: Katifa, Rajaa
منشور في: (2019)

Student expectation and perception of service quality in UTM hostel
حسب: Moharyakasimivan, Ivan
منشور في: (2014)

Factors influencing the satisfaction of International Students in Universiti Utara Malaysia towards Mobile Operators
حسب: Yusuf, Ismail Ali
منشور في: (2018)

Criteria of institutional selection, service quality, adjustment and satisfaction among international postgraduate students
حسب: Hosseini, Narges
منشور في: (2013)

International Risk And Entry Mode Strategy Of Malaysian Public Listed Companies.
حسب: Brian Tan, Guan Hooi
منشور في: (1997)

A development of model for service quality, student satisfaction, student loyalty and perceived value in the University of Nottingham, Malaysia
حسب: Abd. Aziz, Zarith Thuraya
منشور في: (2014)

New venture resources, international entrepreneurial capability and performance of Malaysian Halal international new ventures
حسب: Roudini, Azizallah
منشور في: (2015)

Service quality of facilities management based on users’ expectation and perception in residential community
حسب: Li, Yimeng
منشور في: (2013)

A study on the Service Quality Satisfaction among Executive Postgraduate Students
حسب: Mohd Firdaus, Ibrahim
منشور في: (2019)

Service quality in private higher education industry: The students' perceptions and expectations / Noraini Yaumiddin
حسب: Yaumiddin, Noraini
منشور في: (2010)

The mediating effect of strategic decision making quality on the relationship between internal and external perspectives and performance of traditional coffee shops
حسب: Foo, Wai Chong
منشور في: (2017)

The Perception of Ethics and Social Responsibility of Malaysian International Chamber of Commerce and Industry Corporate Members in Relation to ISO 26000 - Social Responsibility Adoption
حسب: Loi, Kheng Min
منشور في: (2010)

The Effectiveness Of Corporate Governance Code Revisions: The International Evidence
حسب: Ooi, Chai Aun
منشور في: (2018)

Virtual Team: Characteristics, Internal Group Dynamics And Effectiveness
حسب: Koay, Hooi Ling
منشور في: (2007)

International New Venture: Top Glove Corporation Bhd.
حسب: Suraya Hanim, Zainul
منشور في: (2009)

Intentions, expectations and experiences of female PHD international students at Faculty of Education, Universiti Teknologi Malaysia
حسب: Lee, Sie Hui
منشور في: (2014)

Challenges of international development projects in Yemen: Perspective of public work project / Hassan Mohammed Mohammed Lashuel
حسب: Hassan Mohammed, Mohammed Lashuel
منشور في: (2020)

Critical success factors for effective service delivery of gas turbine for oil and gas industry
حسب: Mohamat Nor, Noor Azman
منشور في: (2011)

Cognitive, affective and behavioral model of international postgraduate students experiences of service delivery in Malaysian research universities
حسب: Wan Salmuni Wan Mustaffa
منشور في: (2015)

Service Quality Expectation And Perception Towards Universiti Utara Malaysia
حسب: Mohd. Jamil, Mohd. Noor
منشور في: (2002)

Examination on determinants of customer satisfaction in student food services
حسب: Mohd. Wazir, Muhammad Zafir
منشور في: (2017)

Adaptive Project Management Model For The International Development And Aid Projects
حسب: Saleh, Firas Izzat Mahmoud Mahmoud
منشور في: (2022)

Sustainability Reporting In Malaysia: Impression Management And The Influence Of Internal Resources
حسب: Wong, Chong Chie
منشور في: (2024)

TIZ6938 Final Project and Internal Industrial Internship Report
حسب: Sarina, Samat
منشور في: (2007)

Forward-looking information disclosure determinants and effects on earnings management : pre-during-post international financial reporting standards era-evidence from publicly listed companies in malaysia
حسب: Almhuob Muftah, Imad Hamd
منشور في: (2024)

Employee Perception on Lean Practices in the Internal Supply Chain Performance
حسب: Fong, Soon Oon
منشور في: (2013)

Role of Internal Auditors in Whistle Blowing Program to Reduce Corporate Fraud
حسب: Badrul Hisham, Mohd Yusoff
منشور في: (2010)

The effect of organisational internal factors and technology orientation on environmental sustainability performance of Malaysian construction firms
حسب: Ajibike, Waliu Adeniyi
منشور في: (2021)

The mediating roles of personality and job satisfaction on internal marketing and customer orientation in the Nigerian Banking Industry
حسب: Yusuf, Gafar Olanrewaju
منشور في: (2017)

The Moderating Role Of Government Support On The Effect Of SME’s Internal Factors On Export Performance
حسب: Lee, Ming Huoy
منشور في: (2018)

Cannot write session to /tmp/vufind_sessions/sess_h090v03bhhskgalhr8k708d70f