Persepasi pelanggan terhadap aplikasi tahap perkhidmatan dalam pengurusan penyelenggaran fasiliti di institusi pengajian tinggi
A quality and systematic maintenance management will definitely give good impact and help to establish a good name for service provider and the stakeholder. To ensure the quality of services are sustained and appreciated by the customers, a mechanism has been introduced which known as Service Lev...
| 第一著者: | |
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| フォーマット: | 学位論文 |
| 言語: | 英語 |
| 出版事項: |
2007
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| 主題: | |
| オンライン･アクセス: | http://eprints.utm.my/6182/1/ZanariahKadirMFM2007_PersepasiPelangganterhadapAplikasiTahapPerkhidmatan.pdf |