The development of performance measurement framework in the management of public office buildings in Malaysia
The research is an exploratory study on operational property management. It seeks to explore the concept of performance measurement in the management of public office buildings in Kuala Lumpur. In this study, a conceptual framework based on the balanced scorecard approach is presented to explo...
| Main Author: | Mohd Isa, Zailan |
|---|---|
| Format: | Thesis |
| Language: | English English English |
| Published: |
2004
|
| Subjects: | |
| Online Access: | http://eprints.uthm.edu.my/7479/ |
| Abstract | Abstract here |
Similar Items
Measuring public satisfaction on the e-government services: A case study in Shah Alam, Selangor / Muhammad 'Izzat Bahauddin Zulkipli
by: Zulkipli, Muhammad 'Izzat Bahauddin
Published: (2019)
by: Zulkipli, Muhammad 'Izzat Bahauddin
Published: (2019)
Lean-agile performance measurement for business process outsource service in Malaysia
by: Oluyinka, Oludapo Samson
Published: (2018)
by: Oluyinka, Oludapo Samson
Published: (2018)
The applicability analysis of performance measurement system for small and medium enterprises in Malaysia
by: Nor Filianie, Aziz
Published: (2016)
by: Nor Filianie, Aziz
Published: (2016)
A framework of facilities management service user indicators through user experience to achieve service excellence in waste management services in Malaysian local governments
by: Umar, Mohammed Akilu
Published: (2018)
by: Umar, Mohammed Akilu
Published: (2018)
A study on the antecedents of job stress among Malaysian Armed Forces officers / Abdul Rahim @ Rahim bin Salleh.
by: Salleh, Abdul Rahim
Published: (2009)
by: Salleh, Abdul Rahim
Published: (2009)
Factors influencing user satisfaction level towards ETP system among inland revenue board (IRB) officers in Malaysia
by: Intan Syakira, Sulaiman
Published: (2023)
by: Intan Syakira, Sulaiman
Published: (2023)
The contribution of quality management principles and practices to the organizational performance
by: Nagaiya, Gunasilan
Published: (2013)
by: Nagaiya, Gunasilan
Published: (2013)
Measuring service efficiency and productivity in Malaysian Community Colleges institution
by: Shariffah Nur Illiana Syed Ismail
Published: (2015)
by: Shariffah Nur Illiana Syed Ismail
Published: (2015)
Factors affecting design & build construction project success in Manila, Philippines
by: Yip, Hock Seng
Published: (2019)
by: Yip, Hock Seng
Published: (2019)
The effectiveness of team building among employees in small and medium enterprises in Malaysia
by: Lu, Yuying
Published: (2023)
by: Lu, Yuying
Published: (2023)
Perception of total quality management (TQM) implementation in the public sector : a case study of the Inland Revenue Board (IRB) of Malaysia / Nurseha binti Mahmud.
by: Mahmud, Nurseha
Published: (1997)
by: Mahmud, Nurseha
Published: (1997)
Developing an online laundry service quality framework
by: Hana Afifah
Published: (2019)
by: Hana Afifah
Published: (2019)
The effect of sustainable supply chain management and sustainability governance on sustainable performance
by: Khan, Mustafa Rehman
Published: (2022)
by: Khan, Mustafa Rehman
Published: (2022)
Sustainable firm performance of green supply chain management practice at petrochemical industry
by: Yuary, Farradia
Published: (2020)
by: Yuary, Farradia
Published: (2020)
The development of insider threat prevention framework within organization
by: Rahimah Mohamad Zuwita@Abu Bakar
Published: (2023)
by: Rahimah Mohamad Zuwita@Abu Bakar
Published: (2023)
Measuring the effectiveness of information systems in electrical and electronics manufacturing industries / Ang Sew Hong
by: Ang, Sew Hong
Published: (1998)
by: Ang, Sew Hong
Published: (1998)
Building information modelling readiness level for government project in Malaysia / Chong Chee Ying
by: Chong , Chee Ying
Published: (2021)
by: Chong , Chee Ying
Published: (2021)
The effects of working capital management components on Government-Linked Companies (GLCs) performance in Malaysia.
by: Siti Maslina Hamzah,
Published: (2017)
by: Siti Maslina Hamzah,
Published: (2017)
The effect of knowledge management process and organization culture on organization performance of Dubai government department
by: Altalay, Mohamed Saif Rashid
Published: (2021)
by: Altalay, Mohamed Saif Rashid
Published: (2021)
Effective team building initiatives in transmission division : Tenaga Nasional Berhad / Ahmad bin Ali
by: Ali, Ahmad
Published: (1996)
by: Ali, Ahmad
Published: (1996)
The relationship of customer success management to organizational performance of selected international computer technology companies in Dubai
by: Radwan, Basel Qasem Saleh
Published: (2022)
by: Radwan, Basel Qasem Saleh
Published: (2022)
The effect of sustainable supply chain management and Kaizen Blitz on sustainable performance in private hospitals Malaysia
by: Aqmar Nur Izzah Norazlan
Published: (2019)
by: Aqmar Nur Izzah Norazlan
Published: (2019)
Examining the role of green human resources management (GHRM) in building green corporate image and green competitive advantage in malaysian public universities
by: Mimi Rabita, Abdul Wahit
Published: (2022)
by: Mimi Rabita, Abdul Wahit
Published: (2022)
The relationship between leadership styles of estate managers and organizational performance of oil palm estates in Tawau Sabah
by: Sappe@Sophia Osman
Published: (2014)
by: Sappe@Sophia Osman
Published: (2014)
Compensation, Performance Management Practices And Employee Turnover Intention Of Ready-Made Garment (Rmg) Industry In Bangladesh
by: Rubel, Mohammad Rabiul Basher
Published: (2015)
by: Rubel, Mohammad Rabiul Basher
Published: (2015)
A TQM approach on the measurement of customer satisfaction for users of cellular telephones / Subramaniam a/l K.S. Gopala Iyer
by: K. S. Gopala Iyer, Subramaniam
Published: (1998)
by: K. S. Gopala Iyer, Subramaniam
Published: (1998)
The effect of supply chain risks on organizational performance: the role of green supply chain management practices and buyer-supplier relationship.
by: Nor Zawani Mamat
Published: (2020)
by: Nor Zawani Mamat
Published: (2020)
The relationship between total quality management practices and academic performance of primary school and teaching innovation as mediator in Abu Dhabi
by: Alhosani, Mohamed Salem Ahmed Ibrahim
Published: (2023)
by: Alhosani, Mohamed Salem Ahmed Ibrahim
Published: (2023)
Outqual instrument for measuring expectation GAP of outsourcing service quality in property maintenance and management
by: Lee, Chin Sheng
Published: (2016)
by: Lee, Chin Sheng
Published: (2016)
The influence of public relations factors on corporate image of the National Archive of the United Arab Emirates
by: Alharbi, Basil Saeed
Published: (2024)
by: Alharbi, Basil Saeed
Published: (2024)
Evaluation of the agility, ability and effectiveness of the current cybersecurity framework for the oil and gas industry in the United Arab Emirates
by: Aldhanhani, Mohamed Jumah Mohamed Ali
Published: (2024)
by: Aldhanhani, Mohamed Jumah Mohamed Ali
Published: (2024)
The effectiveness of Islamic mental and spiritual building policy in the military units (army) : an analysis / Baharom bin Baba, Adam bin Haji Mat Said
by: Baba, Baharom, et al.
Published: (2004)
by: Baba, Baharom, et al.
Published: (2004)
The relationship between green supply chain management practices and manufacturing firm's performance: a mediating effects of green partnership / Atikah Shamsul Bahrin
by: Shamsul Bahrin, Atikah
Published: (2019)
by: Shamsul Bahrin, Atikah
Published: (2019)
Knowledge management in the public sector: A study on the relationship between organizational elements and knowledge transfer performance in the public sectors of Kota Kinabalu city
by: Rosenih Salim
Published: (2006)
by: Rosenih Salim
Published: (2006)
Supply chain management practices, supply chain integration and supply chain performance : a study of electronics firms in Malaysia / Veera Pandiyan Kaliani Sundaram
by: Kaliani Sundaram, Veera Pandiyan
Published: (2012)
by: Kaliani Sundaram, Veera Pandiyan
Published: (2012)
A study of quality control circles in two selected ministries in the public sector / by Rohana bt. Ahmad
by: Ahmad, Rohana
Published: (1987)
by: Ahmad, Rohana
Published: (1987)
Contemporary study on the performance management in mid-level leaders in the army and it's effects on motivation / Padman a/l K.P. Bhaskaran, Kalaimoney a/l Bathumalay.
by: Padman, K. P. B., et al.
Published: (2004)
by: Padman, K. P. B., et al.
Published: (2004)
Tri-dimensional relationship between lean, perceived service quality and patient satisfaction in public lean hospitals Malaysia
by: Ng, Annie Cheng San
Published: (2023)
by: Ng, Annie Cheng San
Published: (2023)
Quality of work life orientation : antecedents and effects on organizational commitment in the Malaysian public service / Rosslina binti Ahmad Mokhtar
by: Rosslina, Ahmad Mokhtar
Published: (2011)
by: Rosslina, Ahmad Mokhtar
Published: (2011)
Goal clarity, management functions and project success of the construction companies in Abu Dhabi from the project managers perspectives
by: Mai, Mahmoud M.M
Published: (2022)
by: Mai, Mahmoud M.M
Published: (2022)
Similar Items
-
Measuring public satisfaction on the e-government services: A case study in Shah Alam, Selangor / Muhammad 'Izzat Bahauddin Zulkipli
by: Zulkipli, Muhammad 'Izzat Bahauddin
Published: (2019) -
Lean-agile performance measurement for business process outsource service in Malaysia
by: Oluyinka, Oludapo Samson
Published: (2018) -
The applicability analysis of performance measurement system for small and medium enterprises in Malaysia
by: Nor Filianie, Aziz
Published: (2016) -
A framework of facilities management service user indicators through user experience to achieve service excellence in waste management services in Malaysian local governments
by: Umar, Mohammed Akilu
Published: (2018) -
A study on the antecedents of job stress among Malaysian Armed Forces officers / Abdul Rahim @ Rahim bin Salleh.
by: Salleh, Abdul Rahim
Published: (2009)
