The effect of green management on customer satisfaction in hotel industry in China

At the turn of the century, green hotels have become an inevitable trend in the hotel industry development and are touted as one of the ways to achieve sustainable development. However, the existence of different guidelines and standards is creating a lot of confusion to the hotel management due to...

وصف كامل

التفاصيل البيبلوغرافية
المؤلف الرئيسي:	Yang, Hong Jun
التنسيق:	أطروحة
اللغة:	الإنجليزية
منشور في:	2016
الموضوعات:	HD30.213 Management information systems. Decision support systems
الوصول للمادة أونلاين:	http://eprints.utm.my/78631/1/YangHongJunMFM2016.pdf

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