The influence of intellectual capital and total quality management on coporate performance
Intellectual Capital (IC) is an intangible asset that leverages knowledge on each Total Quality Management (TQM) principle. TQM, a holistic approach, focuses on meeting customers’ needs and expectation through the involvement of all individuals and organisational function for continuous improvement....
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| 格式: | Thesis |
| 語言: | 英语 |
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2016
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| 在線閱讀: | http://eprints.utm.my/78740/1/KhorSawChinPFM2016.pdf |