Pengukuran prestasi bagi perkhidmatan penyelenggaraan bangunan di kampus UTM, Skudai
Performance measurement and building maintenance services is covering the important aspects that can be represented by the perception of the customer and customer‟s satisfaction with the service delivered. However, the performance of the contractors for maintenance work is still at unsatisfactory le...
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| 格式: | Thesis |
| 语言: | 英语 |
| 出版: |
2017
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| 主题: | |
| 在线阅读: | http://eprints.utm.my/79035/1/SitiAthirahAbdMFKA2017.pdf |