The mediating effect of customer satisfaction on the relationship between digital banking service quality and customer loyaltytitle

The prevalent rapid changes in the banking service environment are highly competitive and are compelling these banks to focus on digitization to improve their services and product delivery to satisfy the customer's new needs and expectations. Hence, in alignment with these new needs and e...

وصف كامل

التفاصيل البيبلوغرافية
المؤلف الرئيسي:	Hadid, Khattab Ibrahim
التنسيق:	Dissertation
اللغة:	الإنجليزية الإنجليزية الإنجليزية
منشور في:	2021
الموضوعات:	T Technology (General)
الوصول للمادة أونلاين:	http://eprints.uthm.edu.my/8269/
Abstract	Abstract here

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