An integrated model of e-service quality and public satisfaction for smart city initiatives in the Abu Dhabi local government
The efficient management of resources against the background of urban developments has become critical to the development of sustainable cities. Several governments worldwide, including the UAE, are faced with an increasing challenge of urbanisation in social spaces. Resorting to smart cities to res...
| Main Author: | Saeedmusallam Moqbil, Alrashdi Hamdan |
|---|---|
| Format: | Thesis |
| Language: | English English English |
| Published: |
2022
|
| Subjects: | |
| Online Access: | http://eprints.uthm.edu.my/8393/ |
| Abstract | Abstract here |
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