The causal effects of baldrige excellence framework and lean in the Malaysian electrical and electronics manufacturing industry

The aim of this research is to construct a comprehensive performance measurement model using the 2019-2020 Baldrige excellence framework criteria that examines the Malaysian Electrical and Electronics (E&E) industry. The criteria in this framework are leadership, strategy, customers, measurem...

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Bibliographic Details
Main Author: Oon, Fok Yew
Format: Thesis
Language:English
English
English
Published: 2021
Subjects:
Online Access:http://eprints.uthm.edu.my/8471/
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