LibQUAL 2004 : instrumen pengukuran jurang kualiti perkhidmatan Perpustakaan Sultanah Zanariah, Universiti Teknologi Malaysia

Academic libraries are facing two major challenges which are global digital environment and increasing competetion. They must improve the quality of their services in order to survive. Alternative approches to measure quality emerge in the business sector. Specifically, through marketing research th...

وصف كامل

التفاصيل البيبلوغرافية
المؤلف الرئيسي:	Muhamad Akhir, Siti Fatimah
التنسيق:	أطروحة
اللغة:	الإنجليزية
منشور في:	2008
الموضوعات:	Z719 Libraries (General) QA76 Computer software
الوصول للمادة أونلاين:	http://eprints.utm.my/9585/1/SitiFatimahMFKSG2008.pdf

مواد مشابهة

Strategic Information and Communication Technology Skills and Effectiveness of Library Services in Jordan
حسب: Al-Refai, Abdalla Nayef Saleh
منشور في: (2011)

Sistem perpustakaan digital bersepadu: sub-sistem perolehan atas talian Perpustakaan Sultanah Zanariah
حسب: Talib, Anuar
منشور في: (2002)

Pengaruh Penggunaan Pusat Sumber Perpustakaan Sekolah di Sekolah-Sekolah Menengah Daerah Kota Bharu, Kelantan Darul Naim
حسب: Wan Zakaria, Haji Wan Ismail
منشور في: (1996)

Sistem penghantaran tesis dalam talian Perpustakaan Sultanah Zanariah
حسب: Nasir, Haslina
منشور في: (2002)

Keselesaan termal di kalangan pekerja Perpustakaan Sultanah Zanariah(PSZ)
حسب: Lee, Way Keong
منشور في: (2010)

Post occupancy evaluation (POE) untuk Perpustakaan Sultanah Zanariah, Universiti Teknologi Malaysia
حسب: Hafid, Mohd. Firdaus Ali Khan
منشور في: (2016)

Sistem penilaian kualiti e-servis di Perpustakaan Sultanah Zanariah (PSZ) UTM, Skudai
حسب: Abu Bakar, Noor Suriana
منشور في: (2005)

Promotion strategies in Perbadanan Perpustakaan Awam Selangor (PPAS) / Siti Hajar Baharin
حسب: Baharin, Siti Hajar
منشور في: (2010)

Digital Appreciation Center: Perpustakaan Digital Tempatan Bidang Sains Komputer Dan Teknologi Maklumat
حسب: Abdullah, Salmah
منشور في: (2001)

Pengurusan Pusat Sumber sekolah di sekolah menengah zon bandar Segamat, Johor
حسب: Raja Ariff Shah, Raja Rozita
منشور في: (2013)

Application of multi-criteria decision making method in seletion of academic staff at Faculty of Science, Universiti Teknologi Malaysia
حسب: Nurul Duratulain Ramlan
منشور في: (2013)

A new colour image steganography using LSB approach with halftoning determination embedding position
حسب: Hassan, Reband Jamil
منشور في: (2014)

Minat membaca di kalangan guru Sekolah Menengah di daerah Pontian
حسب: Seri, Samsuddin
منشور في: (1999)

Merekabentuk satu prototaip sistem pakar untuk membantu pencarian maklumat dari pangkalan data CD-ROM ERIC
حسب: Idris, Abdul Razak
منشور في: (1998)

Improvement scalar multiplication in elliptic curve cryptography
حسب: Tao, Sui
منشور في: (2014)

E-service quality in public academic library
حسب: Amirshahi, Zahra Sadat
منشور في: (2014)

Integrating social customer relationship management into customer relationship management processes in academic library
حسب: Alilou, Farima
منشور في: (2014)

Tabiat membaca bahan ilmiah bercetak di kalangan staf akademik Universiti Teknologi Malaysia
حسب: Hassan, Zainudin
منشور في: (2000)

Web opac end user satisfaction criteria
حسب: Zainal, Haliza
منشور في: (2014)

The Analysis Of Metadata Based Classification For Classifying Educational Websites
حسب: Zaraini, Mohd Nazrien
منشور في: (2016)

Pelaksanaan garis panduan International Federation of Library Association, UNESCO ke atas pengurusan pusat sumber sekolah menengah di Sabah
حسب: Ismail Husin
منشور في: (2016)

Download Zone Using Intelligent Information Retrieving
حسب: Al-Masa'deh, Mohammad Bahjat
منشور في: (2009)

Hubungan analisis kuantitatif antara leksikal dengan metafora dalam manuskrip seni bina Melayu
حسب: Muhamad Fadzllah Zaini
منشور في: (2021)

Development of a competency assessment model and instrument for future graphic design graduates in Malaysia
حسب: Wong, Shaw Chiang
منشور في: (2021)

The Application Of Library 2.0 Concept For Enhancing The Library OPAC
حسب: Salleh Hudin, Mustaffa
منشور في: (2008)

WAP-Based Library Services And Online E-Book Service For Rural Community
حسب: Ataya, Musbah Abdulkarim Musbah
منشور في: (2008)

Kadar Penggunaan Pusat Sumber Sekolah di Kalangan Guru
حسب: Hishamuddin, Hashim
منشور في: (1998)

Incorporation Image in M-OPAC to Support Book Identification
حسب: Farha Dalilah, Hashim
منشور في: (2009)

Adaptasi Elemen-Elemen Pemasaran Di Dalam Pengurusan Pusat Sumber Sekolah
حسب: Rohana, Talib
منشور في: (1999)

Factors Affecting Perceived Ease of Use of the Digital Library Among Students of Prince of Songkhla University, Thailand
حسب: Sanguankham, Nannaphat
منشور في: (2011)

The youths’ interpretation towards Perpustakaan Raja Tun Uda / Nur Farahanis Salim
حسب: Salim, Nur Farahanis
منشور في: (2010)

Factors affecting user satisfaction on e-services in Perpustakaan Tengku Anis / Nurfatihah S Baharuddin
حسب: S Baharuddin, Nurfatihah
منشور في: (2014)

The Acceptance Design Model for Library Web Services: Enhanced Features of the UUM Web Online Public Access Catalog
حسب: Olusegun, Adebambo Hameed
منشور في: (2011)

Therapeutic landscape quality towards satisfaction: assessment in public library / Haslinda Husaini
حسب: Husaini, Haslinda
منشور في: (2020)

Penggunaan Teknologi Maklumat dan Komunikasi (ICT) dikalangan pelajar Fakulti Pengurusan Maklumat di Perpustakaan UiTM Puncak Perdana / Zuraimin Zahari
حسب: Zahari, Zuraimin
منشور في: (2007)

Comparison and optimizaiton of gated and ungated libs systems
حسب: Sim, Yit Ching
منشور في: (2017)

Usability Testing for Learnability and Efficiency on UUM Digital Library System
حسب: Asna Khairun, Abdul Rahman
منشور في: (2012)

The nature of business information services provision in public libraries in Malaysia: a case study / Masuri Ismail
حسب: Ismail, Masuri
منشور في: (2017)

Pembangunan Instrumen Pengukuran Psikologi Keusahawanan Belia Malaysia
حسب: Kasa, Aishah
منشور في: (2009)

A comparative study of academic libraries websites in Malaysia / Abd Rashid Abdullah
حسب: Abdullah, Abd. Rashid
منشور في: (2001)