LibQUAL 2004 : instrumen pengukuran jurang kualiti perkhidmatan Perpustakaan Sultanah Zanariah, Universiti Teknologi Malaysia

Academic libraries are facing two major challenges which are global digital environment and increasing competetion. They must improve the quality of their services in order to survive. Alternative approches to measure quality emerge in the business sector. Specifically, through marketing research th...

書誌詳細
第一著者:	Muhamad Akhir, Siti Fatimah
フォーマット:	学位論文
言語:	英語
出版事項:	2008
主題:	Z719 Libraries (General) QA76 Computer software
オンライン･アクセス:	http://eprints.utm.my/9585/1/SitiFatimahMFKSG2008.pdf

類似資料

Strategic Information and Communication Technology Skills and Effectiveness of Library Services in Jordan
著者:: Al-Refai, Abdalla Nayef Saleh
出版事項: (2011)

Sistem perpustakaan digital bersepadu: sub-sistem perolehan atas talian Perpustakaan Sultanah Zanariah
著者:: Talib, Anuar
出版事項: (2002)

Pengaruh Penggunaan Pusat Sumber Perpustakaan Sekolah di Sekolah-Sekolah Menengah Daerah Kota Bharu, Kelantan Darul Naim
著者:: Wan Zakaria, Haji Wan Ismail
出版事項: (1996)

Sistem penghantaran tesis dalam talian Perpustakaan Sultanah Zanariah
著者:: Nasir, Haslina
出版事項: (2002)

Keselesaan termal di kalangan pekerja Perpustakaan Sultanah Zanariah(PSZ)
著者:: Lee, Way Keong
出版事項: (2010)

Post occupancy evaluation (POE) untuk Perpustakaan Sultanah Zanariah, Universiti Teknologi Malaysia
著者:: Hafid, Mohd. Firdaus Ali Khan
出版事項: (2016)

Sistem penilaian kualiti e-servis di Perpustakaan Sultanah Zanariah (PSZ) UTM, Skudai
著者:: Abu Bakar, Noor Suriana
出版事項: (2005)

Promotion strategies in Perbadanan Perpustakaan Awam Selangor (PPAS) / Siti Hajar Baharin
著者:: Baharin, Siti Hajar
出版事項: (2010)

Digital Appreciation Center: Perpustakaan Digital Tempatan Bidang Sains Komputer Dan Teknologi Maklumat
著者:: Abdullah, Salmah
出版事項: (2001)

Pengurusan Pusat Sumber sekolah di sekolah menengah zon bandar Segamat, Johor
著者:: Raja Ariff Shah, Raja Rozita
出版事項: (2013)

Application of multi-criteria decision making method in seletion of academic staff at Faculty of Science, Universiti Teknologi Malaysia
著者:: Nurul Duratulain Ramlan
出版事項: (2013)

A new colour image steganography using LSB approach with halftoning determination embedding position
著者:: Hassan, Reband Jamil
出版事項: (2014)

Minat membaca di kalangan guru Sekolah Menengah di daerah Pontian
著者:: Seri, Samsuddin
出版事項: (1999)

Merekabentuk satu prototaip sistem pakar untuk membantu pencarian maklumat dari pangkalan data CD-ROM ERIC
著者:: Idris, Abdul Razak
出版事項: (1998)

Improvement scalar multiplication in elliptic curve cryptography
著者:: Tao, Sui
出版事項: (2014)

E-service quality in public academic library
著者:: Amirshahi, Zahra Sadat
出版事項: (2014)

Integrating social customer relationship management into customer relationship management processes in academic library
著者:: Alilou, Farima
出版事項: (2014)

Tabiat membaca bahan ilmiah bercetak di kalangan staf akademik Universiti Teknologi Malaysia
著者:: Hassan, Zainudin
出版事項: (2000)

Web opac end user satisfaction criteria
著者:: Zainal, Haliza
出版事項: (2014)

The Analysis Of Metadata Based Classification For Classifying Educational Websites
著者:: Zaraini, Mohd Nazrien
出版事項: (2016)

Pelaksanaan garis panduan International Federation of Library Association, UNESCO ke atas pengurusan pusat sumber sekolah menengah di Sabah
著者:: Ismail Husin
出版事項: (2016)

Download Zone Using Intelligent Information Retrieving
著者:: Al-Masa'deh, Mohammad Bahjat
出版事項: (2009)

Hubungan analisis kuantitatif antara leksikal dengan metafora dalam manuskrip seni bina Melayu
著者:: Muhamad Fadzllah Zaini
出版事項: (2021)

Development of a competency assessment model and instrument for future graphic design graduates in Malaysia
著者:: Wong, Shaw Chiang
出版事項: (2021)

The Application Of Library 2.0 Concept For Enhancing The Library OPAC
著者:: Salleh Hudin, Mustaffa
出版事項: (2008)

WAP-Based Library Services And Online E-Book Service For Rural Community
著者:: Ataya, Musbah Abdulkarim Musbah
出版事項: (2008)

Kadar Penggunaan Pusat Sumber Sekolah di Kalangan Guru
著者:: Hishamuddin, Hashim
出版事項: (1998)

Incorporation Image in M-OPAC to Support Book Identification
著者:: Farha Dalilah, Hashim
出版事項: (2009)

Adaptasi Elemen-Elemen Pemasaran Di Dalam Pengurusan Pusat Sumber Sekolah
著者:: Rohana, Talib
出版事項: (1999)

Factors Affecting Perceived Ease of Use of the Digital Library Among Students of Prince of Songkhla University, Thailand
著者:: Sanguankham, Nannaphat
出版事項: (2011)

The youths’ interpretation towards Perpustakaan Raja Tun Uda / Nur Farahanis Salim
著者:: Salim, Nur Farahanis
出版事項: (2010)

Factors affecting user satisfaction on e-services in Perpustakaan Tengku Anis / Nurfatihah S Baharuddin
著者:: S Baharuddin, Nurfatihah
出版事項: (2014)

The Acceptance Design Model for Library Web Services: Enhanced Features of the UUM Web Online Public Access Catalog
著者:: Olusegun, Adebambo Hameed
出版事項: (2011)

Therapeutic landscape quality towards satisfaction: assessment in public library / Haslinda Husaini
著者:: Husaini, Haslinda
出版事項: (2020)

Penggunaan Teknologi Maklumat dan Komunikasi (ICT) dikalangan pelajar Fakulti Pengurusan Maklumat di Perpustakaan UiTM Puncak Perdana / Zuraimin Zahari
著者:: Zahari, Zuraimin
出版事項: (2007)

Comparison and optimizaiton of gated and ungated libs systems
著者:: Sim, Yit Ching
出版事項: (2017)

Usability Testing for Learnability and Efficiency on UUM Digital Library System
著者:: Asna Khairun, Abdul Rahman
出版事項: (2012)

The nature of business information services provision in public libraries in Malaysia: a case study / Masuri Ismail
著者:: Ismail, Masuri
出版事項: (2017)

Pembangunan Instrumen Pengukuran Psikologi Keusahawanan Belia Malaysia
著者:: Kasa, Aishah
出版事項: (2009)

A comparative study of academic libraries websites in Malaysia / Abd Rashid Abdullah
著者:: Abdullah, Abd. Rashid
出版事項: (2001)