The influence of post-visit factors on multifaceted destination image formation

Also available in printed version

Bibliographic Details
Main Author: Xiong, Jia
Other Authors: Noor Hazarina Hashim, supervisor
Format: Doctoral thesis
Language:English
Published: Universiti Teknologi Malaysia 2025
Subjects:
Online Access:https://utmik.utm.my/handle/123456789/47115
Abstract Abstract here
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author Xiong, Jia
author2 Noor Hazarina Hashim, supervisor
author_facet Noor Hazarina Hashim, supervisor
Xiong, Jia
author_sort Xiong, Jia
description Also available in printed version
format Doctoral thesis
id utm-123456789-47115
institution Universiti Teknologi Malaysia
language English
publishDate 2025
publisher Universiti Teknologi Malaysia
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record_pdf Abstract
spelling utm-123456789-471152025-08-21T13:47:44Z The influence of post-visit factors on multifaceted destination image formation Xiong, Jia Noor Hazarina Hashim, supervisor Management Also available in printed version Destination image, an important element for destination positioning and selection process, is a widely-studied topic in tourism for the last four decades. Despite the wide coverage given to this topic, there are still disputes related to the conceptualization of destination image construct and formation. First, there is a myriad of literature supporting the role of cognitive and affective images as the dualcomponents of destination image construct. But the literature pays little attention to conative image and seems silent on multisensory image. Responding to these limitations, this research attempted to incorporate the four image components and investigate their interrelationships. Second, studies on destination image formation tend to focus on the pre-visit phase while the factors in the post-visit phase are neglected. This research attempted to investigate the influence of previous experience, tourist experience and intensity of visit on post-visit destination image formation. Based on the setting of Phoenix ancient town in China, this research used a mixed-method approach to collect data from domestic tourists, and employed structural equation modeling and multi-group analysis to analyze the data. Finally, based on the data analysis, the research verified the interrelationships between cognitive, affective, conative and multisensory images and proved that previous experience, tourist experience and intensity of visit either positively or negatively influence different image components� formation. The contribution of this research has added to the limited knowledge on China�s ancient town tourism. Practically, this research has managerial implications and would help destination marketers to identify, improve and promote the touristic destinations by creating a positive and unique destination image. fahmimoksen UTM 239 p. Thesis (Doktor Falsafah (Pengurusan)) - Universiti Teknologi Malaysia, 2017 2025-03-12T05:30:50Z 2025-03-12T05:30:50Z 2017 Doctoral thesis https://utmik.utm.my/handle/123456789/47115 vital:126156 valet-20190702-151258 ENG Closed Access UTM Complete Unpublished Completion application/pdf Universiti Teknologi Malaysia
spellingShingle Management
Xiong, Jia
The influence of post-visit factors on multifaceted destination image formation
thesis_level PhD
title The influence of post-visit factors on multifaceted destination image formation
title_full The influence of post-visit factors on multifaceted destination image formation
title_fullStr The influence of post-visit factors on multifaceted destination image formation
title_full_unstemmed The influence of post-visit factors on multifaceted destination image formation
title_short The influence of post-visit factors on multifaceted destination image formation
title_sort influence of post visit factors on multifaceted destination image formation
topic Management
url https://utmik.utm.my/handle/123456789/47115
work_keys_str_mv AT xiongjia theinfluenceofpostvisitfactorsonmultifaceteddestinationimageformation
AT xiongjia influenceofpostvisitfactorsonmultifaceteddestinationimageformation