Perbezaan perspektif pengguna di Pusat Kesihatan Universiti Awam dan Swasta
Also available in printed version
| 第一著者: | |
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| その他の著者: | |
| フォーマット: | Master's thesis |
| 言語: | マレー語 |
| 出版事項: |
Universiti Teknologi Malaysia
2025
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| 主題: | |
| オンライン･アクセス: | https://utmik.utm.my/handle/123456789/50321 |
| Abstract | Abstract here |
| _version_ | 1854975128287313920 |
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| author | Fatin Nor Liyana Mohd. Azmi |
| author2 | Mohd. Shahril Abdul Rahman, supervisor |
| author_facet | Mohd. Shahril Abdul Rahman, supervisor Fatin Nor Liyana Mohd. Azmi |
| author_sort | Fatin Nor Liyana Mohd. Azmi |
| description | Also available in printed version |
| format | Master's thesis |
| id | utm-123456789-50321 |
| institution | Universiti Teknologi Malaysia |
| language | Malay |
| publishDate | 2025 |
| publisher | Universiti Teknologi Malaysia |
| record_format | dspace |
| record_pdf | Abstract |
| spelling | utm-123456789-503212025-03-13T18:21:21Z Perbezaan perspektif pengguna di Pusat Kesihatan Universiti Awam dan Swasta Fatin Nor Liyana Mohd. Azmi Mohd. Shahril Abdul Rahman, supervisor Geoinformation and real estate Also available in printed version University Health Center is one of the most important supporting facilities to ensure the function of a university can be effectively delivered to the students. Within a limited budget, public universities’ health centers seems to be able to maintain their excellent service and performance. The study conducted at UTM as a public university and AIMST University as a private university. This research aims to measure the different of performance of both health center through Post Occupancy Evaluation (POE) approach to enable its performance to be maintained. The difference in performance of public university and private university health centers is identified to determine improvement that can be applied in both universities. Literature review is conducted to determine the criteria of performance measurement involved. Performance measurement criteria used in this study are health, safety, function, social needs, aesthetics, psychology, comfort, and circulation. All eight criteria were then adopted in the questionnaire on both universities. Results of the respondents were analyzed using mean score analysis and frequency analysis. The results of the analysis showed that AIMST's health center had 17 items that perform better than UTM’s health center, which is air circulation, lighting condition, and also aesthetics. However, UTM's health center performance also led AIMST health center score in the 12 items studied. The parameter is size of waiting room, facilities for disabled user, and also safety equipment like hand sanitizer to avoid infection. The results of this study have found a room of improvements that can be made and items to be prioritized in planning asset replacement and maintenance programs, so that budget allocations can be optimally used. This study is expected to assist the management team to make their decisions efficiently zulaihi UTM 120 p. Thesis (Sarjana Pengurusan Aset dan Fasiliti) - Universiti Teknologi Malaysia, 2017 2025-03-13T07:32:44Z 2025-03-13T07:32:44Z 2017 Master's thesis https://utmik.utm.my/handle/123456789/50321 vital:106354 valet-20180101-122031 ML Closed Access UTM Complete Unpublished Completion application/pdf Universiti Teknologi Malaysia |
| spellingShingle | Geoinformation and real estate Fatin Nor Liyana Mohd. Azmi Perbezaan perspektif pengguna di Pusat Kesihatan Universiti Awam dan Swasta |
| thesis_level | Master |
| title | Perbezaan perspektif pengguna di Pusat Kesihatan Universiti Awam dan Swasta |
| title_full | Perbezaan perspektif pengguna di Pusat Kesihatan Universiti Awam dan Swasta |
| title_fullStr | Perbezaan perspektif pengguna di Pusat Kesihatan Universiti Awam dan Swasta |
| title_full_unstemmed | Perbezaan perspektif pengguna di Pusat Kesihatan Universiti Awam dan Swasta |
| title_short | Perbezaan perspektif pengguna di Pusat Kesihatan Universiti Awam dan Swasta |
| title_sort | perbezaan perspektif pengguna di pusat kesihatan universiti awam dan swasta |
| topic | Geoinformation and real estate |
| url | https://utmik.utm.my/handle/123456789/50321 |
| work_keys_str_mv | AT fatinnorliyanamohdazmi perbezaanperspektifpenggunadipusatkesihatanuniversitiawamdanswasta |