The impact of total quality management (TQM) practices on innovation performance
Also available in printed version : HD62.15 M64 2014 raf
| المؤلف الرئيسي: | |
|---|---|
| مؤلفون آخرون: | |
| التنسيق: | Master's thesis |
| اللغة: | الإنجليزية |
| منشور في: |
Universiti Teknologi Malaysia
2025
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| الموضوعات: | |
| الوصول للمادة أونلاين: | https://utmik.utm.my/handle/123456789/50857 |
| Abstract | Abstract here |
| _version_ | 1854975085208666112 |
|---|---|
| author | Mohd. Hamizan Abdul Aziz |
| author2 | Choi, Sang Long, supervisor |
| author_facet | Choi, Sang Long, supervisor Mohd. Hamizan Abdul Aziz |
| author_sort | Mohd. Hamizan Abdul Aziz |
| description | Also available in printed version : HD62.15 M64 2014 raf |
| format | Master's thesis |
| id | utm-123456789-50857 |
| institution | Universiti Teknologi Malaysia |
| language | English |
| publishDate | 2025 |
| publisher | Universiti Teknologi Malaysia |
| record_format | dspace |
| record_pdf | Abstract |
| spelling | utm-123456789-508572025-08-21T04:46:50Z The impact of total quality management (TQM) practices on innovation performance Mohd. Hamizan Abdul Aziz Choi, Sang Long, supervisor Total quality management Technological innovations Also available in printed version : HD62.15 M64 2014 raf The purpose of this study is to investigate the relationship between total quality management (TQM) practices and innovation performance in the manufacturing industry context. The method of confirmatory factor analysis was applied refine the TQM practices and innovation performance scales for empirical analysis in Rawang, Selangor. The correlation coefficient analysis by Person’s method and regression analysis was applied to test the theoretical models. This study confirms the results of previous studies that considered TQM as a set of practices. It confirms that TQM practices have a positive impact on the organization’s innovativeness. It discovers that all variables of TQM practices enhance organization innovativeness, especially people management has showed the highest positive impact on the organization’s innovation performance. The sample of this study was random. Future research should examine the TQM practices and relationship with innovation performance with other constructs in different settings. The study assessed the concept of “Product Innovation” and “Process Innovation” with the company boundaries. Future research should measure the innovativeness of organization including the “Marketing Innovation” and “Service Innovation” within the boundaries of the specific industry. The unclear evidence found in this study on the impact of the organization’s leadership on innovation needs to be further investigated. The findings are useful for business managers in developing countries such as Malaysia, who want to enhance business performance through implementing TQM practices that support their organization’s product and process innovation efforts zulaihi UTM 136 p. Thesis (Sarjana Pengurusan (Teknologi)) - Universiti Teknologi Malaysia, 2014 2025-03-14T03:38:18Z 2025-03-14T03:38:18Z 2014 Master's thesis https://utmik.utm.my/handle/123456789/50857 vital:105493 valet-20180115-12210 ENG Closed Access UTM Complete Unpublished Completion application/pdf Universiti Teknologi Malaysia |
| spellingShingle | Total quality management Technological innovations Mohd. Hamizan Abdul Aziz The impact of total quality management (TQM) practices on innovation performance |
| thesis_level | Master |
| title | The impact of total quality management (TQM) practices on innovation performance |
| title_full | The impact of total quality management (TQM) practices on innovation performance |
| title_fullStr | The impact of total quality management (TQM) practices on innovation performance |
| title_full_unstemmed | The impact of total quality management (TQM) practices on innovation performance |
| title_short | The impact of total quality management (TQM) practices on innovation performance |
| title_sort | impact of total quality management tqm practices on innovation performance |
| topic | Total quality management Technological innovations |
| url | https://utmik.utm.my/handle/123456789/50857 |
| work_keys_str_mv | AT mohdhamizanabdulaziz theimpactoftotalqualitymanagementtqmpracticesoninnovationperformance AT mohdhamizanabdulaziz impactoftotalqualitymanagementtqmpracticesoninnovationperformance |