Items where Author is "@ KENNETH KEVIN AKEU, FIRDAUS ABDULLAH"
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Up a levelArticle
@ KENNETH KEVIN AKEU, FIRDAUS ABDULLAH (1995) The development of HEdPERF: A new measuring instrument of service quality for higher education sector. ISSN 0128-2204
Conference or Workshop Item
@ KENNETH KEVIN AKEU, FIRDAUS ABDULLAH (2009) Measuring Service Performance with Bank Service Quality (BSQ) Index. In: UNSPECIFIED.
@ KENNETH KEVIN AKEU, FIRDAUS ABDULLAH The development of HEdPERF: A new measuring instrument of service quality for higher education sector. In: UNSPECIFIED.
@ KENNETH KEVIN AKEU, FIRDAUS ABDULLAH Managing service quality in higher education sector: A new perspective through development of a comprehensive measuring scale. In: UNSPECIFIED.
Book
@ KENNETH KEVIN AKEU, FIRDAUS ABDULLAH (2012) The Truth Behind Success of Bumiputera Entrepreneurs. UNSPECIFIED.