Emotional Intelligence, Emotional labor and Service Quality: A Proposed Model

AHMAD, JASMINE BINTI (2007) Emotional Intelligence, Emotional labor and Service Quality: A Proposed Model. In: UNSPECIFIED.

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Item Type:	Conference or Workshop Item (UNSPECIFIED)
PRISMA ID:	3356
URI:	http://oarr.uitm.edu.my/id/eprint/17627

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