ARAPA, AFIDA BINTI (2007) usaha merekayasa penyampaian perkhidmatan di jabatan persekutuan kota kinabalu, Sabah:satu kajian tentang personaliti petugas kaunter. In: UNSPECIFIED.
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| Item Type: | Conference or Workshop Item (UNSPECIFIED) |
|---|---|
| PRISMA ID: | 4798 |
| URI: | http://oarr.uitm.edu.my/id/eprint/18120 |
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