Development of Customer Satisfaction Index (CSI) for Supporting Department of Higher Education - Part 1: Validation of the Measurement Model

BASIR, HISHAM B MD (2008) Development of Customer Satisfaction Index (CSI) for Supporting Department of Higher Education - Part 1: Validation of the Measurement Model. In: UNSPECIFIED.

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Item Type:	Conference or Workshop Item (UNSPECIFIED)
PRISMA ID:	7313
URI:	http://oarr.uitm.edu.my/id/eprint/19303

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