MUSA, ROSIDAH BINTI (2005) Formulating Customer Satisfaction Strategies by utilizing Importance-Performance Analysis (IPA): Comparison of Beauty and Healthcare Products. In: UNSPECIFIED.
Full text not available from this repository.Metadata
Item Type: | Conference or Workshop Item (UNSPECIFIED) |
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PRISMA ID: | 11729 |
URI: | http://oarr.uitm.edu.my/id/eprint/21021 |