Service quality determinants and customer satisfaction: A pilot study on students' perspective towards the service provided by frontline personnel of UiTM Sarawak Samarahan Campus

(DR), ORIAH BINTI HAJI AKIR (HAJAH) (2008) Service quality determinants and customer satisfaction: A pilot study on students' perspective towards the service provided by frontline personnel of UiTM Sarawak Samarahan Campus. In: UNSPECIFIED.

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Item Type:	Conference or Workshop Item (UNSPECIFIED)
PRISMA ID:	12128
URI:	http://oarr.uitm.edu.my/id/eprint/21177

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