An Assessment of Service Quality Dimensions: Importance and Impact on Customer Satisfaction

(DR), ZA'FARAN BT HASSAN (2006) An Assessment of Service Quality Dimensions: Importance and Impact on Customer Satisfaction. In: UNSPECIFIED.

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Item Type:	Conference or Workshop Item (UNSPECIFIED)
PRISMA ID:	17383
URI:	http://oarr.uitm.edu.my/id/eprint/23211

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