Does level of balanced scorecard adoption affect service quality: A study of Malaysian local authorities

GHANI, ERLANE K (2009) Does level of balanced scorecard adoption affect service quality: A study of Malaysian local authorities. In: UNSPECIFIED.

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Item Type:	Conference or Workshop Item (UNSPECIFIED)
PRISMA ID:	18340
URI:	http://oarr.uitm.edu.my/id/eprint/23620

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