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Formulating Direct Sales Customers' Satisfaction Strategies: Application of Importance-Performance (IPA) Approach

MUSA, ROSIDAH BINTI (2009) Formulating Direct Sales Customers' Satisfaction Strategies: Application of Importance-Performance (IPA) Approach. In: UNSPECIFIED.

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Item Type: Conference or Workshop Item (UNSPECIFIED)
PRISMA ID: 20987
URI: http://oarr.uitm.edu.my/id/eprint/24445

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