The Effect of Justice Perceptions on Service Recovery Satisfaction and Trust. A study of Malaysian Local Authorities

ABDULLAH, HAZMAN SHAH VIJAYAN BIN (2010) The Effect of Justice Perceptions on Service Recovery Satisfaction and Trust. A study of Malaysian Local Authorities. In: UNSPECIFIED.

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Item Type:	Conference or Workshop Item (UNSPECIFIED)
PRISMA ID:	32005
URI:	http://oarr.uitm.edu.my/id/eprint/28261

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