Mapping the Dimensions of Electronic Service Quality with Electronic Customer Relationship Management (e-CRM) Features for Electronic Reservation

ALIAS, NURSYAHIDAH BINTI (2008) Mapping the Dimensions of Electronic Service Quality with Electronic Customer Relationship Management (e-CRM) Features for Electronic Reservation. ISSN 1675-7017

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Item Type:	Article
PRISMA ID:	28606
URI:	http://oarr.uitm.edu.my/id/eprint/4556

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