Service quality determinants and customer satisfaction: A pilot study on students' perspective towards the service provided by frontline personnel of UiTM Sarawak Samarahan Campus

(DR), ORIAH BINTI HAJI AKIR (HAJAH) (2009) Service quality determinants and customer satisfaction: A pilot study on students' perspective towards the service provided by frontline personnel of UiTM Sarawak Samarahan Campus.

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Item Type:	Article
PRISMA ID:	18645
URI:	http://oarr.uitm.edu.my/id/eprint/4610

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