Citizen Relationship Management: The Influence of Justice Perceptions and Service Recovery Satisfaction on Trust in Government: An Empirical Investigation of Malaysian Local Authorities

WAH, YAP BEE (2011) Citizen Relationship Management: The Influence of Justice Perceptions and Service Recovery Satisfaction on Trust in Government: An Empirical Investigation of Malaysian Local Authorities.

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Item Type:	Article
PRISMA ID:	35961
URI:	http://oarr.uitm.edu.my/id/eprint/6413

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