Performance excellence measurement framework : a study of hotel industry in Bangladesh

The past decades have seen the development of numerous quality awards and excellence frameworks such as ISO, Deming Prize, Malcolm Baldrige National Quality Award (MBNQA), and European Foundation Quality Management (EFQM). More than 80 countries have successfully applied these frameworks in various...

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Bibliographic Details

Main Author:	Rahman, Md. Mahbubar
Other Authors:	#PLACEHOLDER_PARENT_METADATA_VALUE#
Format:	Doctoral Thesis
Language:	English
Published:	Kuala Lumpur :International Islamic University Malaysia,2018 2024
Subjects:	Total quality management > Bangladesh Hotel management > Bangladesh Hotels > Bangladesh
Online Access:	https://studentrepo.iium.edu.my/handle/123456789/2005 https://lib.iium.edu.my/mom/services/mom/document/getFile/VNsF29aKMmm3EUSGPFz8PpgvAyfjDrTh20180719125426953
Abstract	Abstract here