Perception of success on implementation of ISO 9001 : 2008 and its influence to organizational commitment in Sabah Electricity Sdn. Bhd. (SESB)

The main objective of this study is to examine the influence of implementing ISO 9001:2008 to the employees. This study is investigating of employees' perspective on the success of implementation of each element or clause in the ISO 9001:2008 and its influence to organizational commitment. Defi...

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Bibliographic Details
Main Author: Esther Masulah
Format: Thesis
Language:English
Published: 2010
Subjects:
Online Access:https://eprints.ums.edu.my/id/eprint/3417/1/mt0000000020.pdf
https://eprints.ums.edu.my/id/eprint/3417/
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