The impact of ISO 9000 registration on Total Quality Management (TQM) practices in the public sector: A comparative study
The main objective of this study is to explore the employee perception on the impact of ISO 9000 registration on Total Quality Management (TQM) practices of the public sector in Kata Kinabalu, Sabah. The findings are compared with those reported by Rao et al. (1997), Poh (2000) and Quazi et al. (200...
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| フォーマット: | 学位論文 |
| 言語: | 英語 英語 |
| 出版事項: |
2004
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| 主題: | |
| オンライン･アクセス: | https://eprints.ums.edu.my/id/eprint/44371/1/24%20PAGES..pdf https://eprints.ums.edu.my/id/eprint/44371/2/FULLTEXT..pdf https://eprints.ums.edu.my/id/eprint/44371/ |
| Abstract | Abstract here |