Factors contributing consumer satisfaction with community pharmacies in Kota Kinabalu, Sabah

This study aims to investigate the relationship between dimension of pharmacy services and consumer satisfaction in community pharmacies. A cross-sectional study was conducted among randomly selected consumers who visited six community pharmacies at Kota Kinabalu, Sabah. Self-administered questionna...

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Bibliographic Details
Main Author: Lee, Soo Wen
Format: Thesis
Language:English
English
Published: 2011
Subjects:
Online Access:https://eprints.ums.edu.my/id/eprint/44804/1/24%20PAGES.pdf
https://eprints.ums.edu.my/id/eprint/44804/2/FULLTEXT.pdf