The relationship of perceived value, customer satisfaction and brand loyalty of smartphone: The moderating effect of gender among youth

The purpose of this study is to examine the relationship of perceived value, customer satisfaction and brand loyalty in the context of smartphone. The study also examines the mediating effect of customer satisfaction on the relationship of perceived value (independent variable) and brand loyalty (de...

وصف كامل

التفاصيل البيبلوغرافية
المؤلف الرئيسي: Lim, Ming Fook
التنسيق: أطروحة
اللغة:الإنجليزية
منشور في: 2013
الموضوعات:
الوصول للمادة أونلاين:https://eprints.ums.edu.my/id/eprint/8945/1/mt0000000325.pdf
https://eprints.ums.edu.my/id/eprint/8945/
Abstract Abstract here