Managing Queuing Problems Through Online Booking System
Queuing is one of the important issues to the service industry due to its impact towards the operations capabilities and customer satisfaction of the organization. The determination of how long a customer should wait for a product or service has long been a major concern for service management speci...
| 第一著者: | |
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| フォーマット: | 学位論文 |
| 言語: | 英語 英語 |
| 出版事項: |
2018
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| 主題: | |
| オンライン･アクセス: | http://eprints.utem.edu.my/id/eprint/23979/1/Managing%20Queuing%20Problems%20Through%20Online%20Booking%20System.pdf http://eprints.utem.edu.my/id/eprint/23979/2/Managing%20Queuing%20Problems%20Through%20Online%20Booking%20System.pdf |