Managing Queuing Problems Through Online Booking System

Queuing is one of the important issues to the service industry due to its impact towards the operations capabilities and customer satisfaction of the organization. The determination of how long a customer should wait for a product or service has long been a major concern for service management speci...

وصف كامل

التفاصيل البيبلوغرافية
المؤلف الرئيسي: Mustaffa Kamal, Muhammad Roshidi
التنسيق: أطروحة
اللغة:الإنجليزية
الإنجليزية
منشور في: 2018
الموضوعات:
الوصول للمادة أونلاين:http://eprints.utem.edu.my/id/eprint/23979/1/Managing%20Queuing%20Problems%20Through%20Online%20Booking%20System.pdf
http://eprints.utem.edu.my/id/eprint/23979/2/Managing%20Queuing%20Problems%20Through%20Online%20Booking%20System.pdf