The Influence Of Internal And External Forces In Adoption Of e-CRM In Melaka And Johor SMEs
Information Technology (IT) plays a significant role in today’s business competition. A prominent role that is, it helps firms to manage relationships with customers effectively. Today’s online consumers have more complex needs and much higher expectations than ever before. Online business communiti...
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類似資料
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CRM Impact On SMEs Performance In Malaysian Food Manufacturing Industry
著者:: Mohamad, Siti Hajar
出版事項: (2015) -
Influence Factors Of Electronic Commerce (EC) Adoption And Innovation On Development Of Small And Medium Enterprises (Smes) In Melaka
著者:: Juan Rizal, Sa'ari
出版事項: (2008) -
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著者:: Chavoshi, Maryam
出版事項: (2013) -
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著者:: Khairul Anwar, Mohamad Zaki
出版事項: (2011) -
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著者:: Said, Mazidah
出版事項: (2015)