Omni-channel logistics: the influence of reverse logistics management on omnichannel firm performance

This study aims to investigate the reverse logistics system of companies in the omnichannel context. This study is derived from the concept of reverse logistics, and focuses on company practices in the omnichannel ecosystem. Current business environments are stepping into the omnichannel era, but th...

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Détails bibliographiques
Auteur principal: Yee, Jing Foo
Format: Thèse
Langue:anglais
anglais
Publié: 2023
Sujets:
Accès en ligne:https://etd.uum.edu.my/10880/1/s904027_01.pdf
https://etd.uum.edu.my/10880/2/Depositpermission_s904027.pdf