Determinants Of Employees’ Performance At The Inland Revenue Board Of Malaysia (IRBM) Tax Collection Call Center

This research aims to examine the influence of staff motivation, work environment, training, and skill development on the work performance of employees in the tax collection call centers of the Inland Revenue Board of Malaysia. The significance of this study lies in its potential to address the cons...

Full description

Bibliographic Details
Main Author: Norafika, Saopi
Format: Thesis
Language:English
English
Published: 2024
Subjects:
Online Access:https://etd.uum.edu.my/11376/1/s831489_01.pdf
https://etd.uum.edu.my/11376/2/s831489_02.pdf
https://etd.uum.edu.my/11376/
Abstract Abstract here