Tracking system accuracy, delivery speed and timeliness of updates affect the customer experience in e-commerce
The aim of this research is to investigate the tracking system accuracy, delivery speed and timeliness of updates affect the customer experience in e-commerce during purchase goods or services through the e-commerce. The existence of this advanced technology has created various types of e-commerce t...
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| Format: | Thesis |
| Language: | English English |
| Published: |
2024
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| Online Access: | https://etd.uum.edu.my/11685/1/permission%20to%20deposit-grant%20the%20permission-s833275.pdf https://etd.uum.edu.my/11685/2/s833275_01.pdf https://etd.uum.edu.my/11685/ |
| Abstract | Abstract here |