Factors determining the adoption of automation in the last-mile delivery in Penang
Customer satisfaction, operational effectiveness, and service quality are all significantly impacted by last-mile delivery, the last phase of the logistics chain where products are delivered to ultimate customers. The swift expansion of e-commerce and rising urbanization in Penang, Malaysia, has int...
| 第一著者: | |
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| フォーマット: | 学位論文 |
| 言語: | 英語 英語 |
| 出版事項: |
2025
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| 主題: | |
| オンライン･アクセス: | https://etd.uum.edu.my/11887/1/depositpermission.pdf https://etd.uum.edu.my/11887/2/s828671_01.pdf https://etd.uum.edu.my/11887/ |
| Abstract | Abstract here |