Employees' perceptions on the implementation of Front Office-Back Office (FOBO) working system in the Inland Board of Malaysia
The transition to the Front Office–Back Office (FOBO) working system represents a significant transformation toward a more flexible working approach, incorporating a robust new IT system development and change in the organisational structure in the operations of the Inland Revenue Board of Malaysia...
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| Format: | Dissertation |
| Language: | English English |
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2024
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| Online Access: | https://etd.uum.edu.my/12086/1/s831483_01.pdf https://etd.uum.edu.my/12086/2/s831483_02.pdf https://etd.uum.edu.my/12086/ |
| Abstract | Abstract here |