Ketandusan Upaya (Burnout) : Satu Kajian di Kalangan Kakitangan Jabatan Pembangunan Koperasi Sarawak

• 第一著者: Jaya Suria, Muss
• フォーマット: 学位論文
• 言語: 英語; 英語
• 出版事項: 2004
• 主題: HF5548.7-5548.85 Industrial Psychology
• オンライン･アクセス: https://etd.uum.edu.my/1215/1/JAYA_SURIA_B._MUSS.pdf; https://etd.uum.edu.my/1215/2/1.JAYA_SURIA_B._MUSS.pdf

The purpose of this study is to determine the level of burnout among the employees of Cooperative Development Department in Sarawak. The objectives of the study are to identify relationship between burnout and work stress, self efficacy and demographics variable. A total of 75 employees were involved in this study. The questionnaire consist of four sections. The MBI-General Service instrument were used that have 16 items with five likest scale to determine the burnout level. The finding indicate that the level of burnout for Cooperative Development Department of Sarawak are moderate. Result showed that all dimension of work stress used in this study such as work overload, job ambiguity, role conflict and interpersonal significantly correlation with burnout. The most dominance dimension of work stress to burnout was work overload. With this result of study, the people who concern should take stern action to prevent burnout become serious problem and arise negative output to the organization.