An Analysis of Relationship between CRM and Firm Performance in Industry in Libya
Managing customers is a strategy, not a technology. CRM is not about technology; it is about managing the customer relationships that are at the heart of business performance. The future of CRM is bright indeed in Libya. In Libya CRM will become deeply ingrained as a business strategy for most compa...
| मुख्य लेखक: | |
|---|---|
| स्वरूप: | थीसिस |
| भाषा: | अंग्रेज़ी अंग्रेज़ी |
| प्रकाशित: |
2010
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| विषय: | |
| ऑनलाइन पहुंच: | https://etd.uum.edu.my/2239/1/Abdalla_Geth_Abdus_Salam.pdf https://etd.uum.edu.my/2239/2/1.Abdalla_Geth_Abdus_Salam.pdf |