Rimansyah, M. N. (2012). A Requirement Model for Customer Complaint System Based on CRM: A Case of Universiti Utara Malaysia.
芝加哥风格引文Rimansyah, Muhammad Nanda. A Requirement Model for Customer Complaint System Based on CRM: A Case of Universiti Utara Malaysia. 2012.
MLA引文Rimansyah, Muhammad Nanda. A Requirement Model for Customer Complaint System Based on CRM: A Case of Universiti Utara Malaysia. 2012.
警告：这些引文格式不一定是100％准确.