Customers' Satisfaction Towards the Quality of Internet Access Services by Internet Service Providers in the Klang Valley

The purpose of this study is to establish whether Internet users in the Klang Valley are satisfied with the services provided by their Internet service providers. The rapid growth of Internet subscriptions as well as the abundance of online applications has tremendously changed the way people exist...

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Bibliographic Details
Main Author:	Intan Shuhada, Mohd Alwi
Format:	Thesis
Language:	English English
Published:	2012
Subjects:	HF5001-6182 Business
Online Access:	https://etd.uum.edu.my/3024/1/Intan_Shuhada_Mohd_Alwi.pdf https://etd.uum.edu.my/3024/3/Intan_Shuhada_Mohd_Alwi.pdf

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