Comparison of Two Open Sources Customer Relationship Management SugarCRM & Vtiger on Usability for Community College
The purpose of this study is to perform comparison study on usability attribute of Customer Relationship Management (CRM) in a Higher education mainly for Community College. This study focus on two CRMs software–SugarCRM and Vtiger. CRM functionalities are listed down from literature. Usability eval...
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| Format: | Thesis |
| Language: | English English |
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2012
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| Online Access: | https://etd.uum.edu.my/3325/1/SITI_NURTHAZLIAH_MOHDTHAZALI.pdf https://etd.uum.edu.my/3325/4/SITI_NURTHAZLIAH_MOHDTHAZALI.pdf |