Comparison of Two Open Sources Customer Relationship Management SugarCRM & Vtiger on Usability for Community College

The purpose of this study is to perform comparison study on usability attribute of Customer Relationship Management (CRM) in a Higher education mainly for Community College. This study focus on two CRMs software–SugarCRM and Vtiger. CRM functionalities are listed down from literature. Usability eval...

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Détails bibliographiques
Auteur principal:	Siti Nur Thazliah, Mohd Thazali
Format:	Thèse
Langue:	anglais anglais
Publié:	2012
Sujets:	QA76 Computer software
Accès en ligne:	https://etd.uum.edu.my/3325/1/SITI_NURTHAZLIAH_MOHDTHAZALI.pdf https://etd.uum.edu.my/3325/4/SITI_NURTHAZLIAH_MOHDTHAZALI.pdf

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